Neha18 believes protecting your personal data is a fundamental right. This Policy explains how your data is collected, used, and kept secure.
Neha18 ("we", "us", or "the platform") is deeply committed to protecting your privacy. This Privacy Policy ("Policy") applies to the use of the neha18.net website and mobile application.
By creating an account or using our services on neha18, you agree to this Privacy Policy. Whenever we update this Policy, the date of the change will be noted at the top. For significant updates, we will send a notification to your registered email or phone number.
This policy is neha18's Terms & Conditions and Responsible Gaming Should be read in conjunction with the policy.
Neha18 only collects the information necessary to provide our services. We do not gather unnecessary data and are fully committed to respecting your privacy.
| Data Type | Example | Reason |
|---|---|---|
| Identity Information | Name, date of birth, NID number | For KYC verification and age confirmation |
| Contact Information | Mobile number, email | Account Registration & Notifications |
| Financial Information | Mobile Pay/Nagad/Rocket Number | To Process Transactions |
| Identity Document Photo | NID or passport scan | Identity Verification (KYC) |
| Address details | Division, District, Upazila | Account Verification & Service Assurance |
Neha18 uses collected information only for specific purposes. We never use any data for unnecessary purposes or without user consent.
With your consent, neha18 may send you SMS or notifications about new bonuses, promotions, and offers. You can turn off these notifications at any time from your account settings.
Neha18 uses cookies to keep its website and app running smoothly. Cookies are small text files stored on your device that help enhance your experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security tokens | Deleted at end of session |
| Functional Cookies | Remembering language preferences and UI settings | 30 days |
| Analytics Cookies | Page visit statistics (anonymous) | 90 Days |
| Security Cookies | Fraud Detection & Account Protection | 1 year |
You can disable cookies from your browser settings. However, turning off essential cookies may affect login and other core features.
Neha18 never sells your personal information. In certain limited situations, some data may be shared — always with your best interests in mind.
Neha18 protects your data to the highest industry standards. Our security measures are continuously updated and tested.
Neha18's privacy policy gives users maximum control over their own data. You have the following rights:
To exercise any of these rights, contact our support team directly. We will respond to your request within 30 business days.
Neha18 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors.
If we discover that a minor has created an account, we will immediately close it and delete all associated data. If you believe a minor is using neha18, please contact us right away.
If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to us. Our data protection team is always ready to help.
Neha18 reserves the right to update this Privacy Policy at any time. Registered users will be notified before any changes take effect.
Neha18 follows the highest industry standards in privacy protection. Every measure we take is a reflection of the trust you place in us.
Every transaction and piece of data on neha18 is protected by 256-bit SSL encryption — the same level of security used by banks.
Images of your identity documents are stored on secure servers and used solely for verification purposes. They are never shared with any third party.
Neha18 never sells your personal information to advertisers or data brokers. This is our unwavering commitment.
You have full rights to view, correct, or delete your data at any time. Submit a request whenever you need — we will respond within 30 days.
Data is not retained beyond what is necessary. After account closure, all information is deleted within a set period unless retention is required by law.
For any privacy-related questions, our Bengali-speaking support team is available 24/7 to help. Every concern you raise matters to us.
Under neha18's privacy policy, every user retains full control over their own data.